Everything you need to know about ordering a custom dance dress or buying a ready-to-wear one. More about the atelier — on our About page.
How much does a custom dance dress cost?
Custom dresses start at $1,800 and typically range up to $4,000+, depending on the complexity of the design and the amount and quality of decorative elements. Worldwide delivery is usually included in the price.
How long does it take to make a dress?
The standard production time is 6–8 weeks. A rush order can be completed in 2–3 weeks if the fabrics and decor are in stock; a small rush fee may apply.
Can you make my dress if I live in another country?
Yes — most of our dresses are made fully remotely. You take your measurements using our measurement chart, and we do the rest. Since all fabrics are stretch, the fit is excellent without in-person fittings.
How does the design process work?
One sketch is included in the price, created to your preferences. Minor changes are free. An additional sketch is $200 each.
What are the payment terms?
We ask for a 50% deposit before starting the sketch, and the balance before the finished dress is shipped. We accept PayPal, bank transfer and cryptocurrency.
Do you make dresses for children and juniors?
Yes — but only with an in-person fitting, so this service is available for clients in Ukraine.
Can you refresh or repair my Grand Amour dress?
Yes. Clients regularly send us their Grand Amour dresses for refreshing: dry cleaning, replacing lost stones, small repairs. Depending on the condition, this costs $100–300.
How do I buy a ready-to-wear dress?
Send us your measurements — bust, waist, hips and height. If the dress fits, you complete the payment and we ship it right away. Minor adjustments are possible.
Can I try a dress on?
If the dress is in Lviv — yes, you are welcome to visit our showroom and try it on.
Can I return a purchased dress?
Sold dresses are generally not returnable, which is why we carefully check measurements with you before shipping.
What fabrics and crystals do you use?
We work with Chrisanne Clover — the world standard in dance fabrics (Grand Amour is an official distributor) — and use Swarovski, Preciosa and premium-grade crystals.
How should I care for my dress?
Gentle hand washing or dry cleaning. If anything ever goes wrong with your dress, contact us — we solve every problem, even years after purchase.
Where do you ship and how long does it take?
Worldwide with DHL (Nova Poshta within Ukraine); shipping is usually included in the price. Ukraine: 1–2 days. Europe: up to 5 days. USA and Asia: 6–7 days.
Who pays customs duties?
Import duties, where applicable, are paid by the recipient. If customs requests a letter from the sender, we provide it within hours — our clients have never had a delivery problem.
